FAQ

Frequently Asked Questions

Orders & Shipping

Where do you ship?
We ship across Canada and the United States.

How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary by location — usually 3–7 business days within Canada and the US.

Do you offer free shipping?
Please check our current promotions for free shipping thresholds.

Returns & Exchanges

What is your return policy?
Because each piece is one-of-one, all sales are final. We encourage you to review sizing details carefully before purchasing. If there is an issue with your order, please contact us and we will make it right.

What if my item arrives damaged?
Contact us within 48 hours of delivery with photos and we will resolve it promptly.

Sizing & Fit

How do I know if something will fit?
Each product listing includes detailed measurements. When in doubt, size up — denim can be tailored down more easily than let out.

Product

Are all pieces truly one-of-one?
Yes. Every item in our shop is a single unique piece. Once it sells, it's gone.

How do you source your denim?
We source from trusted suppliers, estate sales, and curated secondhand channels — focusing on premium labels known for quality construction and longevity.